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Frequently Asked Questions

1. What materials are your Montessori toys made from?

Our Montessori toys and toddler learning sets are made from high-quality, sustainable materials like natural wood, child-safe paints, and soft felt. All products comply with UK/EU toy safety standards.

2. What ages are these toys suitable for?

Each product includes a recommended age range. Most Montessori toys, busy books, and educational puzzles are perfect for toddlers and kids between 1–8 years old.

3. How do I clean and care for the toys?

Wooden toys can be wiped with a damp cloth and mild soap—avoid soaking. For fabric or felt items such as busy books, spot clean gently and allow to air dry.

4. How long does shipping take?

We offer free UK shipping with delivery in X–Y business days. For full details, see our Shipping Policy.

5. Do you ship internationally?

Currently, we ship Montessori toys and kids’ educational products only within the UK. We plan to expand worldwide soon.

6. What is your return policy?

You may return items within [number] days if unused and in original packaging. For damaged or defective toys, we’ll arrange a free replacement or refund. See our Returns Policy for details.

7. Are your toys safety certified?

Yes, all Montessori toys and learning puzzles are safety tested and use non-toxic, child-friendly materials that meet UK/EU standards.

8. Do you offer gift wrapping or gift messages?

Yes! Many parents order Montessori toys and toddler busy books as gifts. You can add gift wrapping or a personalized message at checkout.

9. What payment methods do you accept?

We accept Visa, Mastercard, PayPal, and other secure online payment methods.

10. How can I track my order?

Once shipped, you’ll receive an email with a tracking number to monitor your Montessori toy delivery.

11. What if a product is out of stock?

If a toy or busy book is out of stock, you can sign up for email alerts directly on the product page. We’ll notify you once it’s back.

12. Do you offer bulk or wholesale discounts?

Yes, we provide special pricing for nurseries, schools, or bulk orders of Montessori learning toys. Contact us for details.

13. What if my order arrives damaged?

If your toy arrives damaged or defective, simply send us a photo within [number] days. We’ll send a free replacement or issue a full refund.